We're a boutique London-based consultancy that are passionate about using digital to help transform your business. Since we were founded 10 years ago, we’ve had the honour of helping a range of ambitious organisations step-change the way they do business, including Coca-Cola, O2, Britvic Drinks and Avios.
Our assignments have been varied, ranging from digitising marketing functions to introducing significant new customer experiences, platforms and ways of working. The common thread is that our clients want to put the customer at the heart of their businesses, and do so in a way that is transformative.
Our experience goes back to the early days of the internet – we were already earning our stripes when Facebook was but a twinkle in Zuck’s eye. We were founded by Marcos Moret, based on the insight that organisations can derive real benefit from parachuting-in a crack team of expert change agents, to rapidly initiate, lead and deliver transformative digital initiatives.
We pride ourselves on being all-rounders – polymaths – each possessing very deep and broad skillsets, honed through years of experience, and spanning strategy, commercial, value proposition design, customer experience, delivery and technology.
This doesn’t mean we’re going to do it all ourselves – far from it, in fact it’s essential we work closely with your incumbent teams and partners. But it does mean that we know what we’re doing, and can move with pace, confidence and conviction, acting as a catalyst for the wider organisation.
CORPORATE DIGITAL ENTREPRENEURIAL AND TRANSFORMATION SERVICES
COACHING, MENTORING AND ADVISORY
Capability building, leadership development, digital training
Service Design, Design Thinking, Value Proposition Design
Strategy, business case creation, team formation, operating model design, process re-engineering, delivery
On The Startup Way and the architecture of entrepreneurship
I recently finished reading Eric Ries’s much-anticipated new book, The Startup Way. Many of you will already know the author from his bestseller The Lean Startup, which for me has been a big professional influence. In his latest tome Ries talks about entrepreneurship...
On the nature of teamwork and transformation
Oysters. You either love them or hate them. Saying that, personally I don’t mind them but I’m not one of those people who start emitting deep, guttural sounds of appreciation before they’re even brought to the table. Anyway, for those of you that fall into the ‘meh’ group, turns out the bivalves can serve much more...